Our 1-Year Labor Warranty

For one year from the date of your invoice, Fix It-Cincy warrants the labor on the work performed. If something we installed, repaired, mounted, patched or built fails because of how the work was done, we return and correct it at no labor cost. It covers craftsmanship on every service we offer — a mounted TV that works loose, a drywall patch that cracks at the seam, a deck board fastened wrong.

Manufacturer defects in parts or materials, which carry their own warranty; materials you supplied yourself; normal wear, weather and age, such as stain fading or caulk shrinking; damage from misuse, accident, pets or someone else working on it after us; pre-existing conditions we flagged before starting; and work we advised against but performed at your direction.

Call or text (513) 202-3349, or send a message through the contact form. Tell us what the job was and roughly when we did it. A photo helps but is not required. We will schedule a return visit, usually within a few business days.

No. We keep records of every job, so you do not need to dig out paperwork to claim on the warranty.

No. We will happily install what you buy, but we cannot warrant how someone else’s materials hold up. The labor is still covered — if the installation itself fails, we put it right.

No. Satisfaction guaranteed is a feeling, and it costs nothing to promise. A one-year labor warranty is a commitment with a start date, a scope and a written list of exclusions, which is why we put it in writing.